- Lyndon Friesen, Lead Skill Development Facilitator, Outback Team Building & Training
Using a resource like D.I.S.C. is a lot like using a jackhammer...while you can certainly discover new things by messing around and trying things for yourself, you probably want an expert with you to be safe. Having a professional in the room can help you interpret the data, draw the right conclusions, and avoid making common mistakes.
Lyndon Friesen, Lead Skill Development Facilitator at Outback Team Building & Training, is a professional corporate trainer who specializes in D.I.S.C. assessments. He has worked in a number of high-growth and entrepreneurial environments, and has been on the executive leadership team in several different industries, including franchising, manufacturing, and retail. His approach to D.I.S.C. is unique because he integrates the learning that comes from the session into a broader context for your business.
"I would say that my teaching style is contextual," says Lyndon. "Meaning that I like to get to know the companies that I’m working with and frame the sessions in the context of their business. I want participants to be able to relate to the tools they are learning so that they feel more engaged with the concepts and, ultimately, with their organization."
Lyndon has facilitated D.I.S.C. assessments for groups of all sizes, and says that his personality is particularly well-suited to this line of work:
"I'm analytical to a fault," Lyndon laughs. "And that's the trait you need to have to facilitate a D.I.S.C. assessment. I look at all the data, I pool it all together, and then I help to interpret it for your organization. I really help your team understand the implications of where your dots get charted, and how you can better play to your strengths."
Oftentimes, when an organization runs a session on D.I.S.C., employees leave with a lot of amazing insights and information...but they have no idea how to apply what they learned within their day-to-day roles. Facilitators at Outback Team Building & Training take a unique and practical approach to D.I.S.C. assessments, which can be broken down into three stages:
Lyndon says this unique approach has several advantages:
"The real magic is in how the facilitator helps you unpack your D.I.S.C. assessments. If you do it by yourself, then you can certainly learn something about why you do things a certain way. But it does nothing to help with your team dynamic. What a good facilitator will do is look across your organization and get the big picture. They'll help you understand what it means for this specific group of people, and how you can apply what you've learned to your jobs."
If you're thinking about doing a D.I.S.C. session with your team, Lyndon has some simple advice that you should keep in mind:
"Remember," Lyndon says. "There are no right or wrong answers when it comes to personality assessments. The only thing to take from it is to celebrate where each individual is. There's lots of people who go, 'Oh shoot, I wish my dot was more over here or more over there.' That's totally the wrong way to look at it. You need to celebrate each person as an individual, and then see how that individual can best drive and support the organization's objectives."